IMPORTANT INFORMATION

This Privacy Notice is a source of information that explains how we, Shiza Ahmed Label LLP, as a data controller process your personal data using this website (www.shizaahmedlabel.com) or other means, including any data you may provide through this website when you purchase a product, visit or otherwise interact with us.

This website is not intended for children and we do not knowingly collect data relating to children.

INFORMATION ABOUT US

Shiza Ahmed Label LLP. is a registered company in Pakistan (Registration No. 4722784)
Address: Plot 5-C, Shop No. 2, Ittehad Lane 2, Phase VI. DHA, Karachi.
Email: support@shizaahmedlabel.com

THE PERSONAL INFORMATION WE COLLECT AND USE

Information collected by us

If you have registered with us, or ordered items from us, we will have your name, email address, telephone number, postal address and the method you chose to purchase. We also collect information about how you use our services, such as the types of content you view or engage with or the frequency and duration of your activities.

In addition, our servers, logs and other technologies automatically collect certain information (see below) to help us administer, protect and improve our services; analyse usage and improve users’ experience. We share personal information with others only as described in this policy, or when we believe that the law permits or requires it.

Text Marketing and notifications (if applicable):

By entering your phone number in the checkout and initialising a purchase, subscribing via our subscription, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed 2 per month. You can unsubscribe from further text messages by clicking on the unsubscribe link.

Information we collect automatically

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

We may use cookies and other technologies such as web beacons, web storage and unique advertising identifiers to collect information about your activity, browser or device. This data helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually. If you prefer, you can remove or reject browser cookies through the settings on your browser or device. However, rejecting or removing cookies could affect the availability and functionality of our service.
For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site

Device information: We may also collect information about your device each time you use a site. If you have an account with us, we may collect information from or about the computers, phones or other devices where you log into our services. We may associate the information we collect from your different devices, which helps us provide consistent services across your devices. Here are some examples of the device information that we collect:

• Attributes such as the operating system and hardware version
  • Browser type and IP address

Log information: We also collect log information when you use our website including:

• Details about how you’ve engaged with us
  • Device information, such as web browser type and language
  • Access times
  • Pages viewed
  • IP address
  • Identifiers associated with cookies or other technologies that may uniquely identify your device or browser
  • Pages you visit before or after navigating to our website

How we use your personal information

We use your information in several different ways. The table below sets this out in detail, showing what we do, and why we do it.

Category of personal data	Purpose of processing	Legal basis under GDPR
Name, address and contact details	Delivery purchase to you	Performance of contract, Legitimate interests
	Send you a message by email or text, such as order updates	Performance of contract, Legitimate interests
	Send you information by email or post about our new products or services	Consent
	Fraud prevention and detection	Legal obligation
Payment information (we don’t store this information)	Take payment and give refunds	Performance of a contract
	Fraud prevention and detection	Legal obligation
Contact history with the company, incl. in writing, by phone, email, social media	Provide customer service and support	Performance of a contract, Legitimate interests
	Train our staff	Legitimate interests
Information about your phone or laptop, and how you use our website	To improve our website	Legitimate interests
	Fraud prevention and detection	Legal obligation

 

WHO WE SHARE YOUR PERSONAL INFORMATION WITH

We share your data with the following categories of companies as an essential part of being able to provide our services to you:

• Companies that get your order to you, such as call centres, payment service providers, warehouses, order packers, and delivery companies
• Professional service providers, such as marketing agencies, advertising partners and website hosts who help us run our business
• Credit reference agencies, law enforcement and fraud prevention agencies, so we can help tackle fraud
• Companies approved by you, such as social media sites
  
  We use Shopify to power our online store- you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. 

We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.

You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

If you book an appointment with us your information may be shared with Calendly, you can review their privacy policy here: https://calendly.com/privacy

We will not share your personal information with any other third party.

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

UPDATING THIS PRIVACY NOTICE

We will regularly review and, where necessary, update the privacy information in this Privacy Notice. Last reviewed 7/30/2023

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@shizaahmedlabel.com.